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Legal Administrator Daily
   
Wednesday, February 14, 2018
 
Vol. 7, No. 32
 
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 PUBLICATIONS
Top News
 ADMINISTRATOR NEWS
ALA
In the News
Press Releases
 WAGE AND HOUR
Federal News
 TECHNOLOGY VENDORS
Time/Billing
Lit Supp/Prac Mgt
Doc Mgt / KM
Consultants
Other
 BLOGS
Legal Admin
 EMPLOYMENT
Classifieds
ALA
Simply Hired
 ALSO OF NOTE
ABA
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To see archives click on a section title on the right.

 
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Happy Valentines Day. I just love the business of law... its what makes the world go around!



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---- Calendar ----
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Legal Malpractice and Risk Management Conference (LMRM) - March 5-7, 2018 in Chicago

ABA Techshow - March 07-10, 2018 in Chicago

AIIM Conference - April 10-13, 2018 in San Antonio, TX

The Legal Marketing Association Annual Conference - April 9-11, 2018 in New Orleans, LA

Annual Corporate Legal Operations Institute April Institute -April 22-25, 2018, Las Vegas NV

ALA Annual Conference - National Harbor, May 3-6, 2018

Practice Innovation (P3) Conference, May 14-16, 2018 in Chicago

LSSO RainDance Conference - June 6-7, 2018 in Chicago

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---- Articles ----
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Service Quality Starts at the Beginning

Readers of The LAD know that service quality is one of my soap-box topics. Its that fungible intersection between expectations and reality, that can make or break the relationship with a client.

The relationship with the client of course, begins at the beginning. Thanks to the team at Clio for this essential-reading article about first impressions, or said in a more pragmatic way - how to respond to an initial inquiry. Whether you are retail law or corporate counsel, the expectation these days is that inquires get an almost instant response.

So the question of the day is.. do you have a way to support text-messaging with prospects or live chat on your website? Imagine.. and I know this going to sound a bit like you're selling home-appliances.. but - imagine the impact when you live-chat a website visitor who is browsing your FAQ page.

No, you're not selling home-appliances, but why not deliver the same level of service in that first touch.

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---- Must Read ----
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PinHawk Law Firm News and Press
 

PUBLICATIONS

Top News

  1. White & Case sets up Houston practice, Global Legal Post: Big Stories, February 14, 2018
  2. There is No Finer Valentine's Day Gift: the ABA's Summary of 2017 FMLA Court Decisions!, FMLA Insights, February 14, 2018
  3. WSJ: New Tax Law Haunts Companies That Did Inversion Deals, TaxProf Blog, February 14, 2018
  4. 3 Ways Law Firms Can Respond to Potential Clients Faster, Clio Blog, February 13, 2018
  5. IRS Issues Urgent Warning On New Tax Refund Scam - And It's Not What You'd Expect, Tax Girl Blog, February 13, 2018
  6. Marcia Coyle's Cases to Watch at Next Supreme Court Conference, Blog of Legal Times, February 13, 2018
  7. Five Positive Phrases You Should Steal, American Bar Association: Law Technology Today, February 13, 2018
  8. Engagement letter stories — when they hurt and when they worked, AICPA Insights, February 13, 2018

Top
 
Worldox Connect Workshare - nov 2017
 
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WAGE AND HOUR

Federal News and Regulations

  1. Signature Industrial Services Sued By EEOC for Disability Discrimination, The U.S. Equal Employment Opportunity Commission: News, February 13, 2018
  2. EEOC Sues Restaurant Maurizio’s Trattoria Italiana for Pregnancy Discrimination, The U.S. Equal Employment Opportunity Commission: News, February 13, 2018

Top
 
Glean - Media Intelligence
 
Feit - Beyond Virtualization
 

TECHNOLOGY VENDORS

Time and Billing

  1. 3 Ways Law Firms Can Respond to Potential Clients Faster, Clio Blog, February 13, 2018
  2. Thomson Reuters Elite Announces New Alliance Partnership with Ten10 Solutions Limited, Thomson Elite: Press Releases, February 13, 2018
Litigation Support / Practice Management

  1. Oregon Justice Resource Center Chooses Epona and Microsoft Office 365, Epona, February 14, 2018
  2. Does More AI Mean Fewer Lawyers?, Liquid Litigation Management BLLAWG, February 14, 2018
  3. How the GDPR will impact cloud security, Relativity, February 13, 2018
  4. How advanced analytics protect Azure from cyberattacks, Relativity, February 13, 2018
  5. Early and frequent communication is critical to the eDiscovery process, Commonwealth Legal Blog, February 13, 2018
  6. Tech Tip #195: Three Pitfalls of Using Client Retainers, CosmoLex, February 13, 2018
  7. 50 Brand Positioning Examples (Plus Valuable Tips for Better Brand Positioning), MerlinOne, February 13, 2018
Document Management / Knowledge Management

  1. Marcia Coyle's Cases to Watch at Next Supreme Court Conference, Blog of Legal Times, February 13, 2018
  2. Supreme Court Asked, Again, to Weigh In on Data Breach Standing as Circuit Split Widens, Blog of Legal Times, February 13, 2018
  3. Cozen's State AG Duo Turn Eyes to Upcoming Primaries, Blog of Legal Times, February 13, 2018
  4. Ruth Bader Ginsburg Seized the #MeToo Moment. Here's What She Is Saying, Blog of Legal Times, February 13, 2018
Other Technology

  1. In brief: Ceva Santé Animale signs up with ANAQUA IP, Legal IT Insider, February 14, 2018
  2. Contract Express wins Freshfields, NRF & HSF as clients, Legal IT Insider, February 14, 2018
  3. Ready, Set, Comply. Are Australian Companies Ready for the Notifiable Data Breach Scheme?, Mimecast, February 13, 2018
  4. New Google G Suite Integration with EMS Software Improves Student Scheduling Experience and Campus-wide Communication, EMS Software, February 13, 2018
  5. Savvy is Hitting the Road: Visit us at an upcoming ILTA Roadshow or invite us to speak at your meeting (I'm buying lunch!), Savvy Training, February 13, 2018
  6. Norton Rose Fulbright’s global innovation chief Mike Rebeiro to join Macfarlanes, Legal IT Insider, February 13, 2018
  7. FileTrail offers ebook for law firms aiming to automate information governance, Legal IT Insider, February 13, 2018
  8. New Webinar: Contract Review Automation in Action – LawGeex – 21 February, Legal IT Insider, February 13, 2018
  9. Fasken joins as founding member of Global Legal Blockchain Consortium, Legal IT Insider, February 13, 2018
  10. Thomson Reuters Statement on President and CEO Jim Smith, Thomson Reuters: Investor Press Releases, February 13, 2018

Top
 
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BLOGS

Legal Administration

  1. There is No Finer Valentine's Day Gift: the ABA's Summary of 2017 FMLA Court Decisions!, FMLA Insights, February 14, 2018
  2. WSJ: New Tax Law Haunts Companies That Did Inversion Deals, TaxProf Blog, February 14, 2018
  3. It’s Valentine’s Day – Is There Love in the Workplace? And Should There Be?, Connecticut Employment Blog, February 13, 2018
  4. IRS Issues Urgent Warning On New Tax Refund Scam - And It's Not What You'd Expect, Tax Girl Blog, February 13, 2018
  5. Williamson Presents Why Americans Are Proud To Pay Taxes Today at NYU, TaxProf Blog, February 13, 2018
  6. The Trump Tax Cut: The Art Of The Scam, TaxProf Blog, February 13, 2018
  7. Engagement letter stories — when they hurt and when they worked, AICPA Insights, February 13, 2018
  8. Love and work aren’t always peanut butter and chocolate, Ohio Employer's Law Blog, February 13, 2018
  9. New CuroStudio Aims to Develop Tech to Address Access to Justice, Law Sites Blog, February 13, 2018
  10. Treasury Proposes To Strike Nearly 300 Tax Regulations, Tax Girl Blog, February 13, 2018
  11. Should Law Blogs Allow Comments?, Lawyerist.com, February 13, 2018
  12. Former Yale President: CEOs Should Invest Tax Cut Windfall In Workers' Human Capital, Not Bonuses And Buybacks, TaxProf Blog, February 13, 2018
  13. FBI, IRS Raid Dallas Offices Of Tax Lawyer Joe Garza, TaxProf Blog, February 13, 2018
  14. Kindred Faces Investor Suit Over Disclosure in $4.1B Humana Deal, Bloomberg BNA: Law Departments, February 13, 2018
  15. Do Something! Power Up Your LinkedIn Headline, Legal Ease, February 13, 2018

Top
 

EMPLOYMENT

ALA Job Posts

  1. Credit & Collections Administrator - Minnesota  - Minneapolis, February 13, 2018
  2. Firm Administrator - Virginia  - Fairfax, February 13, 2018
  3. Executive Director - California  - Orange, February 13, 2018
  4. Matter Planning Manager - Pennsylvania  - Pittsburgh, February 13, 2018
Simply Hired

  1. Web Design Co. for Law Firms - Content Project Manager - Must Be In FL or CO, Law and More, February 13, 2018
  2. ACLU, Harrisburg or Pittsburgh, PA - Communications Specialist, Law and More, February 13, 2018
  3. Investment Proposal Writer, Asburn, VA, Law and More, February 13, 2018

Top
 

ALSO OF NOTE

American Bar Association

  1. Five Positive Phrases You Should Steal, American Bar Association: Law Technology Today, February 13, 2018

Top
 
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